The IT 2.0 DSS App Download process is mandatory for all GDS ABPM and Departmental Delivery Staff who are performing Door Step Services (DSS) operations under the India Post IT 2.0 system. This app enables delivery staff to carry out departmental functions directly from their mobile devices under the BYOD (Bring Your Own Device) policy.
This guide explains how to download, install, and configure the DSS App safely on Android devices.
What is IT 2.0 DSS App?
The IT 2.0 Door Step Services (DSS) Application is used by:
- GDS ABPM (Gramin Dak Sevak Assistant Branch Postmaster)
- GDS Delivery Staff
- Departmental Postman
The app supports delivery-related departmental operations under the India Post IT 2.0 system.
Pre-Requisites for IT 2.0 DSS App Download
Before starting the installation process, ensure:
- ✅ Android device with Android 11 or higher
- ✅ Stable internet connection
- ✅ Sufficient storage space
- ✅ Valid DOP Employee ID and Password
⚠️ The DSS app will not function properly on Android versions below 11.
IT 2.0 DSS App Download – Step-by-Step Installation Guide
Step 1: Download the Latest DSS APK
- Download the latest version of the DSS APK file from the official source provided by the department.
- Ensure the file is fully downloaded before proceeding.
Step 2: Enable Installation from Unknown Sources (Android 11+)
Due to Android security policies, installation from unknown sources must be enabled manually.
- Go to Settings
- Tap Apps & Notifications
- Select Special App Access
- Tap Install Unknown Apps
- Select the app (Browser or File Manager) used to open the APK
- Toggle “Allow from this source” ON
This step is mandatory for successful IT 2.0 DSS App installation.
Step 3: Install the APK File
- Open File Manager
- Locate the downloaded
.apkfile - Tap the file
- Click Install
- Follow the on-screen instructions
Wait for the installation to complete.
Post-Installation Checklist
After completing the IT 2.0 DSS App Download and installation:
- Launch the DSS application
- Login using your DOP Employee ID and Password
- Verify availability of the Delivery Module
- Confirm the app version is compatible with Android 11+
- Check whether the app is functioning smoothly
If everything works properly, your setup is complete.
Troubleshooting – IT 2.0 DSS App Issues
| Issue | Possible Cause | Resolution |
|---|---|---|
| App not installed | Incompatible APK or older version conflict | Uninstall previous version and clear storage |
| Cannot enable unknown sources | MDM/Profile restrictions | Enable installation permissions |
| APK not opening | Android version compatibility issue | Use Android 11 or above device |
| App crashes | Version mismatch or corrupted APK | Reinstall latest version |
| Login failure | Incorrect credentials | Verify DOP ID and password |
Important Points for GDS ABPM
- Always use the latest version of the DSS APK.
- Do not install unofficial or modified versions.
- Keep your Android device updated.
- Ensure proper login credentials are used.
- Regularly check for departmental updates.
Conclusion
The IT 2.0 DSS App Download is essential for GDS ABPM and Delivery Staff performing Door Step Services operations. By following the proper installation procedure and ensuring Android 11+ compatibility, users can avoid most technical issues.
If any operational errors occur, promptly report them via Support Desk for resolution.
For latest updates related to IT 2.0, GDS, and departmental apps, stay connected with official communication channels.
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