The Department of Posts is undergoing a digital transformation with the implementation of Dak Karmayogi IT 2.0, aiming to improve efficiency, transparency, and service delivery. As part of this rollout, an End User Training Quiz is being conducted to familiarize postal employees with the new system, apps, and features.
Below are the correct answers to the Dak Karmayogi IT 2.0 End User Training Quiz, which will help participants better understand the key changes and tools introduced under this upgrade.
Dak Karmayogi IT 2.0 End User Training Quiz Questions and Answers
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1. Which feature is NOT available in the IMA app?
Answer: HR Module
2. Which chatbot assists users during booking in the Dak Sewa app?
Answer: Megha
3. What are the multiple payment channels available under Booking Solution?
Answer: Cash and QR
4. Which is the pilot circle and division for IT 2.0?
Answer: Karnataka, Mysuru
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5. The new service under Booking Solution available for unregistered items is?
Answer: Unregistered Track Service
6. How many languages are made available in the Dak Sewa App?
Answer: 23 Languages
7. Who can use the Internal Mobile App (IMA)?
Answer: BPM / ABPM / Dak Sevak
8. Who can authorize post offices to work on holidays?
Answer: Divisional Head
9. Through which platforms can customers raise complaints?
Answer: All of these
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10. Under IT 2.0, in which module are changes happening?
Answer: SAP
11. What is the time period of the complete rollout plan of IT 2.0?
Answer: May to August
12. Who is blocked from login during leave?
Answer: Mapped Employee
13. Whether delivery instructions can be updated at the time of booking of mails?
Answer: True
14. What is the new feature included in IT 2.0?
Answer: OTP authentication for International Booking
15. Dak Sewa allows booking of articles via:
Answer: Web Portal
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16. Can eMo be directly booked to Branch Office at the time of booking?
Answer: True
17. Which is the app that will replace DARPAN and PMA apps?
Answer: IMA
18. From the options, which is NOT a new app in IT 2.0?
Answer: Digipost
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19. What is the new feature available in Booking Solution?
Answer: Auto-generation of Barcode and Address Label Print
20. What is the time limit for the rollout process?
Answer: 10 Days
21. What does ESS stand for?
Answer: Employee Self Service
📝 Conclusion
Dak Karmayogi IT 2.0 is a major digital initiative to bring modernization and ease of access to postal operations across India. Understanding these quiz answers not only helps postal employees pass their training but also enables them to confidently adopt the new tools and features being introduced.
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