India Post has issued a revised set of guidelines regarding the BYOD (Bring Your Own Device) scheme, aimed at streamlining mobile-based delivery operations. This initiative is especially beneficial for Postmen, GDS, and Outsourced Delivery Staff working in departmental offices or delivery centers who are not provided with smartphones by the Directorate or IPPB.

Disclaimer: This article is only a summary of the official notification regarding the BYOD scheme. While every effort has been made to present the information accurately, there may be omissions or changes. Readers are strongly advised to refer to the official PDF circular or consult their office/institution for clarification and final authority.

Revised guidelines on BYOD dated 25.06.25 Download

Revised Guidelines for BYOD Scheme for India Post Delivery Staff

Eligibility Criteria

The scheme applies only to delivery staff (Postmen/GDS/Outsourced) not equipped with smartphones provided by the Department.
The official departmental mobile app currently supports Android devices only.
Only Android smartphones that meet the minimum specifications listed in Annexure-E will be considered eligible.
These specifications may be updated from time to time depending on operational requirements.

Device Requirements

Smartphones must be in good working condition — touchscreen and rear camera must function properly.
Devices should be no more than 3 years old and must not be rooted.
Basic device details like invoice (if available), make/model, and IMEI number must be recorded at the office level.

Reimbursement Details

Eligible delivery staff using their personal Android smartphones will receive:

₹300/month for smartphone usage
₹200/month for voice/data/SMS plans
Total: ₹500/month, subject to usage conditions (explained below)

📌 Important: At least 90% of the articles received for delivery must be processed using the official departmental mobile app to qualify for reimbursement. No. of articles delivered by the delivery
staff may not be considered for reimbursement under BYOD scheme. lt has been
observed on multiple occasions that due to this misapprehension, reimbursement to
delivery staff who have opted for BYOD is not processed. Delivery staff as well as
supervisory staff may be sensitized for handling all accountable articles through mobile
app

SIM & Data Plan Responsibility

Delivery staff must purchase SIM and data/voice/SMS plans themselves.
Choose a mobile network provider based on strong coverage in the beat area.

Disclaimers & Liability

The Department will not be liable for:
- Loss, theft, or damage to personal devices.
- Loss of any personal data or applications from the device itself
The use of device thereof is the responsibility of the delivery staff who owns the device.
No advance payment will be provided to buy smartphones under this scheme.

Payment Process

Reimbursements will be processed monthly, as outlined in Annexure-D.
In special cases (e.g., device repair, sanctioned leave), partial or full reimbursement may still be applicable:
Formula for Partial Reimbursement:
- ₹300 × (days used ÷ working days in the month)
- ₹200 × (days used ÷ working days in the month)
Full monthly reimbursement is allowed if:
The employee delivers using the app at least once and proceeds on sanctioned leave, or
The device was under repair for up to 2 working days, and a valid bill is submitted.
Outsourced staff using their phones in the absence of departmental staff will also be eligible based on the same criteria.

Device Management

The Department may install Mobile Device Management (MDM) software on BYOD devices if required for monitoring and security.

Reporting & Recordkeeping

Circle offices must report all enrolled devices every fortnight to the Mail Operations Division, using the format in Annexure-B.
Consent from staff must be obtained in the format provided in Annexure-C.

Revised BYOD Scheme Official Notification PDF

Revised guidelines on BYOD dated 25.06.25 Download

This updated BYOD policy aims to modernise delivery operations while offering fair reimbursement to staff who use their own smartphones. All field and administrative staff must follow the updated guidelines and maintain transparency in device usage and reporting.