If you are using India Post Payments Bank (IPPB) services, one of the most important details linked to your account is your IPPB Customer ID. Many users search for questions like “what is customer id in IPPB?”, “how to find IPPB customer id?” or “how do I find my customer id for IPPB?”—especially when logging into the IPPB mobile app, contacting customer care, or visiting the post office.
This guide explains what is IPPB Customer ID, why it is important, and how to find IPPB Customer ID using official and practical methods.
Table of Contents
What is IPPB Customer ID?
IPPB Customer ID is a unique identification number assigned to every customer who opens an account with India Post Payments Bank. It is used by the bank to identify your account across all IPPB services.
It is also commonly referred to as:
- Customer ID in IPPB account
- DoP Customer ID in IPPB
- IPPB Customer ID in mobile banking
If you are asking “what is the customer id in IPPB?”, “what is customer id in IPPB app?” or “what is customer id in IPPB account?” — it simply means your personal banking CIF number within IPPB.
How to Find IPPB Customer ID
If you are looking for how to find customer id in IPPB, how to get IPPB customer id, or how to check your IPPB customer id, use the methods below.
1. Get IPPB Customer ID by SMS
You can get your IPPB Customer ID directly by SMS.
GETCIF<SPACE><Date of birth in DDMMYYYY format>
Example: GETCIF 18122002
(This SMS has to be sent from the registered mobile number)
2. Find IPPB Customer ID in IPPB Mobile App
This is the easiest and fastest method.
Steps:
- Open the IPPB Mobile Banking App
- Log in using your MPIN
- Go to Profile / My Account / Account Details
- Your IPPB Customer ID will be displayed on the screen
3. Check Your IPPB Customer ID On IPPB Card
When you opened your IPPB account, you received an IPPB QR Card. Your Customer ID in IPPB account is usually printed on this IPPB QR Card.
4. Visit Your Nearest Post Office or IPPB Access Point
If you cannot access the app or SMS service:
- Visit your nearest Post Office or IPPB counter
- Carry your Aadhaar card and registered mobile number
- Request them to check your IPPB Customer ID
5. Visit Your Nearest Post Office or IPPB Access Point
You can also contact official IPPB customer support and request your Customer ID after successful verification.
6. Find IPPB Customer ID Using Email Statement
When you opened your IPPB account, you likely provided an email address. Check your email inbox (including spam or promotional folders) for messages from IPPB:
- Search for emails from official IPPB domains
- Look for welcome emails or account setup confirmations
- These emails often contain your Customer ID for reference
If you’ve changed your email address since opening the account, check your old email if possible
FAQs
What is IPPB Customer ID?
The India Post Payments Bank (IPPB) customer ID is a unique number that helps IPPB identify its customers. It’s the same as the CIF ID, which is printed on the first page of the passbook issued by the bank.
How do I find my IPPB customer ID?
How do I find my IPPB customer ID? You can find your IPPB Customer ID through various methods such as your IPPB QR card, SMS Banking, calling customer care, visiting an IPPB branch, email statements, the IPPB mobile app, or the front page of your passbook.
Can I change my IPPB Customer ID?
Can I change my IPPB Customer ID? Generally, IPPB Customer IDs are permanent and cannot be changed. If you have concerns about your Customer ID, contact IPPB customer support.
Is my IPPB Customer ID the same as my account number?
No, your IPPB Customer ID is different from your account number. The Customer ID is used for login and identification purposes, while the account number is used for transactions.
What should I do if I forget my IPPB Customer ID?
If you forget your IPPB Customer ID, you can find it in your welcome kit, passbook, or the IPPB Mobile App. Alternatively, visit an IPPB branch or contact customer care at 155299
